We would like to take a moment to address why we’ve temporarily postponed our dry cleaning services. This decision stems from our commitment to providing the highest quality service and ensuring efficiency in meeting your needs.
Recently, we integrated a new-generation Presso machine into our operations to enhance service quality and sustainability. However, as we tested and implemented the machine, we discovered it was unable to fully keep up with the volume of demand we anticipated. In short, it simply couldn’t meet the rigorous standards we have set for your dry cleaning needs. Rather than continuing to operate at reduced efficiency, we decided to postpone the service temporarily while we resolve the issue.
This pause allows us to recalibrate, refine our processes, and explore solutions to ensure that, when dry cleaning services resume, our customers receive not just adequate service but the level of excellence you deserve.
Thank you for your patience and understanding as we take the necessary steps to scale up our capabilities. Your satisfaction remains our top priority, and we’re grateful for your continued support.